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The Customer Data Platform (CDP) Emerges as The Unlikely Champion of Consumer Data Privacy

Customer Data Platform

ata privacy is an increasing concern for customers and a potential liability for brands. The Customer Data Platform (CDP)—a tool used to fuel personalized marketing—has emerged to become an unlikely ally in the fight to protect consumers’ privacy, says Jake Bennett, Solution Principal, Slalom.

The days of blissful ignorance about how brands use our personal data are over. After the 2016 presidential election, the issue of data privacy has gone from an abstract IT topic to a deeply heated, personal concern. As revelations about Facebook’s lax controls around personal data have surfaced, people are starting to demand more transparency and accountability. In response, state governments are introducing tighter privacy legislation, with California passing the California Consumer Privacy Act (CCPA) in 2018. And that’s just the beginning. Similar legislation is being considered in Washington, New York, North Dakota and Utah.

IDENTITY RESOLUTION FOR WINNING CUSTOMER EXPERIENCE: A GUIDE FOR ENTERPRISE MARKETERS

Identity Resolution is central to customer data management in the omni-channel world. Enterprise marketers would be unable to create winning CX without it. But customer data itself is both- a challenge and an opportunity.

[Full Article]

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Categories

  • Browser Cookies
  • Customer Data Platforms
  • Identity Resolution
  • In The News
  • identity resolution for retailers and big brands
    Intent IQ and HUS Digital Partner to Help Retailers Tap into First-Party Data
    December 7, 2020
  • identity resolution for CMO
    12 Ways You Should Be Leveraging and Monetizing Your 1st Party Data
    January 16, 2020
  • browser cookies crumble
    Cookies Crumble – How Brands Can Increase ROI 300% by Creating Persistent Identifiers
    October 19, 2019
  • cookie space matching
    Will the Advertising ID Consortium Solve Marketers’ Audience Identity Problems?
    August 27, 2019
  • identity resolution by husdigital.com
    Why Identity Resolution Matters to Every Marketer | TechNative
    August 8, 2019
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In The News

  • identity resolution for retailers and big brands
    Intent IQ and HUS Digital Partner to Help Retailers Tap into First-Party Data
    December 7, 2020
  • identity resolution for CMO
    12 Ways You Should Be Leveraging and Monetizing Your 1st Party Data
    January 16, 2020
  • browser cookies crumble
    Cookies Crumble – How Brands Can Increase ROI 300% by Creating Persistent Identifiers
    October 19, 2019
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